Frank_H_Smith
New Revert 2010
I was having a dispute with my bank. M&T, over their refusal to assist me in disputing some debits which were made against my account either without my authorization or premature in advance of the date agreed upon in the contract.
Their response was it wasn't the banks fault; consequently, they were under no obligation to assist me. I asked did that mean that anyone could charge my account and they were free of any liability. They basically told me that I shouldn't give out my card number. (Which would make it hard to use!)
I complained about their software deducting debits in descending order of amount prior to posting credits regardless of the chronological order that the bank received them. They responded that I should probably take my account somewhere else.
What caused me to become irritated with this attitude is that when I sold a business and moved to a new area, I was treated with great respect and hospitality upon opening an account with just under $100,000 dollars. Now that I am disabled and living on a small income, I am treated as an annoyance.
I know that Allah forbids usury, but it is difficult to conduct personal or business affairs without a bank account.
Is it wrong for a Muslim to be assertive, and, perhaps, a bit angry when having to deal with unethical, deceitful, and devious individuals or institutions? I was not disrespectful, I simply asserted myself and explained that most people have 500 individuals who will come to their wedding and funeral and that a dissatisfied customer will result in at least 500 people hearing about the poor or unsatisfactory service or product.
The Prophet Jesus (PBUH) is alleged to have taught non-opposition to evil doers and violence.
Their response was it wasn't the banks fault; consequently, they were under no obligation to assist me. I asked did that mean that anyone could charge my account and they were free of any liability. They basically told me that I shouldn't give out my card number. (Which would make it hard to use!)
I complained about their software deducting debits in descending order of amount prior to posting credits regardless of the chronological order that the bank received them. They responded that I should probably take my account somewhere else.
What caused me to become irritated with this attitude is that when I sold a business and moved to a new area, I was treated with great respect and hospitality upon opening an account with just under $100,000 dollars. Now that I am disabled and living on a small income, I am treated as an annoyance.
I know that Allah forbids usury, but it is difficult to conduct personal or business affairs without a bank account.
Is it wrong for a Muslim to be assertive, and, perhaps, a bit angry when having to deal with unethical, deceitful, and devious individuals or institutions? I was not disrespectful, I simply asserted myself and explained that most people have 500 individuals who will come to their wedding and funeral and that a dissatisfied customer will result in at least 500 people hearing about the poor or unsatisfactory service or product.
The Prophet Jesus (PBUH) is alleged to have taught non-opposition to evil doers and violence.