:salam2:
For sis sumaya, I think you may need to get more posts for that option to be available to you. Try reaching at leasy 40 insha'allah, and if it still doesn't work, then contact brother Mabsoot as stated above.
For everone else here who is having problems, or cannot see profiles, the reason for it is that you're primary usergroups are all set to mostly "Silent Member" or "Quiet User" or something to that idea. Usually, the server automatically changes the usergroup based on a person's number of posts, i.e. Quiet User, Junior Member, Senior Member, but for some reason, it is not always following through, and some people are left in the former Usergroups, even though their titles may change.
For this reason, you are lacking the privledges given to the other Users. This is wholly unintentional, and insha'allah will be fixed. However, this is an adminstrative issue, but I've sent this link to br Mabsoot, and i hope he will get back to you all as soon as possible.
wasalam